Terms & Conditions

Please ensure that delegates arrive on time as they may be refused entry to the course if they arrive late. However, if a delegate is late or fails to attend you (the employer) will still be billed for the course.

Consumption of any alcohol or other substances is not permitted immediately before or during training. If there is evidence of such, trainers are obliged to refuse to train the delegate.

Client Supplied Information

Should any information or data supplied by the Client to the Company for the preparation of a quotation prove to be insufficient or inaccurate the Company reserves the right to amend the quotation to cover any cost difference.

Prices

Unless otherwise indicated, written quotations are valid for 30 days. The Company reserves the right to vary its standard prices without prior notice. This will not apply to training already booked and confirmed.

Settlement Terms

Unless otherwise specified in the quotation or other agreement, invoices for training will be sent to the Client immediately after completion of the training. Invoices should be paid within 30 days of the date of invoice. The Company reserves the right to charge interest at the rate of 4% per annum over the current bank rate on the invoice price from the due date until the date the Company is in receipt of the funds.

Cancellation Policy

Cancellations made more than 21 days prior to the course start date
No charge

Cancellations made between 14 - 21 days prior to the start date
50% of course cost will be charged*

Cancellations made less than 14 days before the course start date
100% of course cost will be charged*

* Unless the place can be filled, in which case there will be no charge.

Bookings can be made after the closing date, but the full charge will be made to the company for each place, with no opportunity for cancellation without incurring the full cost.

Cancellation policies may vary depending on the training provider, please always check individual course details/flyers for up to date information.

If, for any reason beyond our control, one of the training providers cancels or postpones all or any part of a course, the Group will not be liable for any costs incurred by the client as a result of the cancellation or postponement. Where possible, a mutually agreeable date will be arranged to run or complete the course.

Applicable Law

English Law shall apply and any dispute shall be settled by English Courts. These Terms and Conditions do not affect any statutory rights available to the Client.

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